Skip to content
Free Shipping on Replacement Parts Orders Over $99 in U.S. Lower 48 States
Free Shipping on Replacement Parts Orders Over $99 in U.S. Lower 48 States
Floor Scrubber Troubleshooting: Why is My Floor Scrubber Not Working?

Floor Scrubber Troubleshooting: Why is My Floor Scrubber Not Working?

Is your floor scrubber leaving behind puddles of water? 

Are you struggling with a machine that just won't turn on or isn't cleaning effectively? 

Maybe you’re having trouble navigating a software glitch or just want your battery to stop dying so quickly.

If any of these issues sound familiar and you’re wondering - why is my floor scrubber not working? - you've come to the right place. 

Our comprehensive floor scrubber troubleshooting guide offers in-depth troubleshooting to swiftly pinpoint and solve common floor scrubber problems. Because in the world of commercial cleaning, downtime isn't an option. 

If you need immediate assistance with a commercial or industrial floor scrubber you purchased here at SweepScrub, contact us - we can quickly diagnose issues and provide the necessary parts to get your machine up and running!

Why is My Floor Scrubber Not Working? Most Common Problems With Floor Scrubbing Machines (and Solutions!)

So, why is my floor scrubber not working? While a quality floor scrubber will work just as reliably as it does efficiently, things happen. Wear and tear is inevitable given the tough conditions these machines operate in and the grueling hours you put them through. 

That being said, a majority of the issues you could encounter have simple solutions. Let’s kick off our floor scrubber troubleshooting guide with one of the most common problems cheaper machines experience: leaving behind puddles of water on the cleaned surface.

Not Picking Up Water 

A floor scrubber that isn't picking up water properly leaves behind a safety hazard in the form of wet floors, which can lead to slip-and-fall accidents. 

Additionally, it defeats the purpose of cleaning if the dirty water isn't removed effectively. You'll notice water not being suctioned into the recovery tank, leaving the floor wet. The common causes range from simple wear and tear to mechanical failures:

  • Full Recovery Tank: A full recovery tank won't allow more water to be picked up, leading to poor water recovery. Empty the recovery tank regularly to ensure it has the capacity to pick up more water.
  • Worn Squeegee Blades: Over time, squeegee blades may become worn, which prevents them from effectively sealing against the floor to suction water into the recovery tank. Regularly inspect them for wear and replace them as needed to maintain proper function.
  • Clogged Recovery Hose or Filters: Debris can accumulate in the hose, impeding water flow to the recovery tank. Check and clear any blockages in the recovery hose and tank to ensure unobstructed water flow. Similarly, inspect filters to see if they’re clogged with debris that could impede airflow and reduce suction.
  • Vacuum Motor Failure: The vacuum motor is crucial for creating suction. If it's not working, water will not be picked up. Test the vacuum motor and replace it if it fails to operate correctly.
  • Air Leaks: Air leaks in the vacuum system can drastically reduce suction power. Inspect all seals and gaskets, and replace any that are worn or damaged to restore proper suction.
  • Malfunctioning Auto-Float Shut-off: The auto-float mechanism protects the vacuum motor from water damage by shutting off suction when the recovery tank is full. If you’ve tried everything else and it’s still malfunctioning, this could be what is prematurely stopping water recovery.

Not Scrubbing Well Enough

The primary function of a floor scrubber is to remove dirt and grime - but what’s the point if it’s not leaving behind a dazzling shine? 

A floor that's not properly cleaned is detrimental to your facility's appearance and hygiene standards. If the machine passes over the floor without effectively removing dirt or leaving streaks behind, it could be one of these issues:

  • Inappropriate Brushes or Pads: Using the wrong type of brush or pad for the floor surface can result in poor scrubbing performance. Match the correct type of brush or pad to the floor material and replace them when they show signs of wear.
  • Incorrect Settings: The machine's down pressure or brush speed might not be set correctly for the type of dirt or floor. Adjust them accordingly and see if the cleaning efficacy improves.
  • Insufficient Cleaning Solution: The machine can only do so much to loosen and remove dirt - your cleaning solution is a big piece of the puzzle. Ensure the machine is dispensing the right amount of solution and that there are no clogs in the dispensing system. You may also need to rethink the specific cleaning solution you’re using.

Not Turning On

The inability to turn on can be attributed to power issues or mechanical failures. Either way, a non-operational floor scrubber can disrupt cleaning schedules and productivity. You need to get it back up and running fast, so consider these causes and solutions:

  • Dead Batteries or Power Issues: This one should be obvious, but ensure the batteries are charged first and foremost. If they are, take a look at power connections to confirm they’re both secure and functioning.
  • Faulty Switches or Tripped Circuit Breakers: Tripped circuit breakers or blown fuses can prevent the machine from receiving power. Reset the circuit breakers or replace any blown fuses, and check for any underlying issues that may cause them to trip or blow.
  • Control Panel Errors: Sometimes, the issue might be with the control panel or onboard computer systems. Look for error messages on the control panel that could indicate a specific problem. Refer to the machine's manual for specific floor scrubber troubleshooting steps or contact technical support for assistance.

Not Releasing Water

The release of cleaning solution is vital for a floor scrubber to perform effectively. When there's no water coming out, it can't break down and lift dirt from the floor. Here’s what could be causing the issue:

  • Blocked Solution Lines: Over time, debris or sediment can block the lines that carry the cleaning solution. Inspect and flush the solution lines to remove any such blockages, ensuring a consistent flow of cleaning solution.
  • Failed Solenoid Valves or Pumps: These components control the flow of water and cleaning solution to the floor. Water won't be released if they are malfunctioning. Test the solenoid valves and pumps for proper operation and replace them if they are not functioning as they should.
  • Dirty Water Tank Filters or Sensors: Filters and sensors in the water tank can become clogged or faulty, affecting water release. Clean or replace the filters and check the sensors for proper operation, making sure they are sending the correct signals to release water.

Dying Too Quickly

A floor scrubber that runs out of power too quickly can be a significant inconvenience, leading to incomplete cleaning tasks and increased downtime. 

This forces you to clean in batches or keep multiple batteries charged up - neither of which is a good long-term solution. So, get to the root cause of the issue:

  • Battery Issues: Batteries that no longer hold a charge properly will result in a shortened run time for the machine. Regularly maintain batteries according to the manufacturer's guidelines, and replace them if they fail to hold a charge.
  • Charger Issues: Sometimes, it’s the charging device to blame - not the battery. We recommend trying new charging devices first as it’s typically more cost-effective than buying a new battery.
  • Electrical System Faults: Problems with the machine's electrical system, such as wiring issues or a failing charging system, can cause power to deplete rapidly. If new batteries and a new charger don’t fix the issue, you’ll want to get in touch with the manufacturer for guidance on your next steps. The machine may be under warranty.

Unusual Noises and Vibrations

Unusual noises and vibrations can be early indicators of potential issues within the floor scrubber. These symptoms should not be ignored as they can point to components that may be failing or are in need of maintenance. Here is what that noise and vibration may be trying to tell you:

  • Obstructed or Damaged Brushes: Brushes tangled with debris or damaged can cause the machine to vibrate unusually or make strange noises. Remove any obstructions and inspect the brushes for damage. Clean or replace the brushes if necessary to ensure smooth operation.
  • Drive Belt Issues: A worn, loose, or damaged drive belt can lead to operational noises and vibrations. Inspect the drive belt for wear or damage and adjust the tension or replace the belt as needed.
  • Worn Bearings or Motors: Bearings within the motors can wear out, and misalignment can occur, causing unusual noises or vibrations. Check the condition of bearings and motor alignment. Replace worn bearings and realign motors as needed to reduce noise and improve function.
  • Other Loose Components: Random parts of the floor scrubber can become loose over time, leading to rattling sounds or abnormal vibrations. Do your best to isolate where the noise is coming from or where you feel the vibration specifically and ensure everything is securely in place.

Leaks and Spills from the Machine

Leaks and spills from a floor scrubber can create safety hazards and indicate issues with the machine's fluid systems. These can be attributed to issues with two different components:

  • Loose or Damaged Hoses: Hoses that have become loose or are damaged can lead to leaks of solution or recovery water. Regularly inspect all hoses for signs of wear or damage and tighten any loose connections. Replace any hoses that are cracked or broken to prevent leaks.
  • Faulty Seals or Gaskets: Seals and gaskets that have deteriorated can fail to contain fluids, resulting in leaks. Check the integrity of all seals and gaskets, especially around the solution and recovery tanks, and replace any that are no longer effective.

Software or Programming Glitches

Modern floor scrubbers often come equipped with software that controls various aspects of their operation, and glitches in this software can lead to malfunctions. So, ensure that your floor scrubber's software is up-to-date with the latest version provided by the manufacturer.

While unlikely there could be an issue with corrupted data or settings within your machine. These can both cause erratic behavior. Perform a factory reset if possible and reconfigure the settings. If issues persist, contact the manufacturer for support or consider having a professional service the software.

Need More Help With Floor Scrubber Troubleshooting?

Encountering issues with your floor scrubber can be frustrating, but you're not alone. If you've purchased your floor scrubbing equipment from us, you have direct access to our wealth of expertise and support. We're here to guide you through the troubleshooting process, ensuring that you can swiftly identify and rectify any problems.

And, no matter where you purchased your floor scrubber, we're your reliable partner for the best selection of parts online. Our inventory is meticulously curated to cater to a wide range of machines, making it easy for you to find exactly what you need. 

What sets us apart is not just our comprehensive parts selection but also our technological edge. We're more technically advanced than most, which means we can help you navigate even the most complex issues with ease. 

Plus, our fast customer service is designed to provide you with the answers you need without delay, minimizing downtime and getting your floor scrubber back in action quickly.

Moreover, our backend fulfillment is unrivaled. We pride ourselves on being better and faster than the competition, ensuring that the parts you need are dispatched promptly. You can count on us to deliver the right part at the right time, every time.

Whether you need Nilfisk SC100 Advance floor scrubber or Tomcat floor scrubber parts, you can rest assured that we have exactly what you need.

You don’t have to find it on your own, either. Just get in touch with our experts today for personalized guidance in floor scrubber troubleshooting along with a recommendation on which parts you need to get back up and running!

Preventative Maintenance to Prevent Floor Scrubber Issues

If you came here wondering - why is my floor scrubber not working? - hopefully you found your answer! 

But before we bring this guide to a close, we want to talk about the role of preventative maintenance in keeping issues like the ones in our floor scrubber troubleshooting guide from arising in the first place.

Creating a Maintenance Schedule for Your Floor Scrubber

Developing a maintenance schedule tailored to your floor scrubber's specific model and usage patterns is the first step in preventative care. This schedule should include daily, weekly, monthly, and annual tasks that align with the manufacturer's recommendations. 

Daily tasks might involve simple checks like inspecting squeegees and brushes, while monthly tasks could be more in-depth, such as examining the batteries and ensuring proper water levels. Annual maintenance might include a thorough cleaning of all components and replacement of any worn parts. 

Adhering to this schedule helps to ensure that each part of your floor scrubber is functioning correctly and can help you catch potential issues before they escalate.

The Role of Professional Inspections and Servicing

While routine in-house maintenance is crucial, the expertise of a professional service technician cannot be overstated. 

Scheduling regular professional inspections can provide a deeper level of scrutiny and may reveal issues that are not immediately apparent to the untrained eye. Technicians can perform complex diagnostics, offer expert advice, and ensure that every aspect of your floor scrubber is in top condition. 

These professional services are an investment in the efficiency and longevity of your machine and can help prevent the more significant expenses associated with major repairs or machine downtime.

Keeping a Log of Maintenance and Repairs for Future Reference

Whether you handle all maintenance yourself or enlist the help of professionals, documenting each maintenance activity and repair is a practice that can save time, money, and headaches in the long run. 

Maintaining a detailed log allows you to track the machine's maintenance history, identify recurring issues, and plan for future service needs. This log should include dates of service, specific tasks performed, parts replaced, and any observations noted during maintenance checks. 

By keeping thorough records, you can anticipate when parts may need to be replaced before they fail and can ensure that your machine remains in compliance with any warranty requirements. Again - this goes back to preventing downtime later on. 

Incorporating these preventative maintenance strategies into your routine will not only keep your floor scrubber running efficiently but will also provide peace of mind. So, take proactive steps today to maintain productivity tomorrow!

Final Thoughts on Floor Scrubber Troubleshooting

So, why is my floor scrubber not working? Whether you’re struggling with a gym floor scrubber leaving behind water or your commercial warehouse cleaning equipment isn’t putting any water out, we hope this floor scrubber troubleshooting guide has left you with clarity on your next course of action.

Troubleshooting your floor scrubber effectively requires a blend of regular maintenance, keen observation, and prompt action. When your floor scrubber isn't working, addressing common issues like squeegee wear, water pickup problems, and unusual noises can make all the difference. 

Armed with the insights from our article, you're well-equipped to diagnose and resolve the most frequent challenges. We aren’t just your one-stop shop for insights like these and replacement parts, though. 

You can also upgrade to a new industrial ride on floor scrubber, commercial walk behind floor scrubber, or even a floor sweeper scrubber. Our catalog features the most trusted manufacturers in the industry, all backed by our commitment to delivering world-class customer support.

So, what are you waiting for? Whether you’re looking to rectify the issue that’s got your floor scrubber bogged down or you want to replace it with a superior unit, head over to SweepScrub today.

Previous article Can You Use a Floor Scrubber on a Gym Floor?
Next article How to Fix Floor Sweeper